{"id":507,"date":"2026-04-16T13:50:05","date_gmt":"2026-04-16T13:50:05","guid":{"rendered":"https:\/\/www.vailhealthbh.org\/patient-rights\/"},"modified":"2026-04-16T16:11:59","modified_gmt":"2026-04-16T16:11:59","slug":"patient-rights","status":"publish","type":"page","link":"https:\/\/www.vailhealthbh.org\/es\/patient-rights\/","title":{"rendered":"Patient Rights"},"content":{"rendered":"<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<h1 class=\"wp-block-heading\">Patient Rights &amp; Privacy Practices<\/h1>\n\n\n\n<h4 class=\"wp-block-heading\">To report a problem contact our Compliance &amp; Privacy Hotline at (888) 495-4151 or <a href=\"https:\/\/www.mycompliancereport.com\/report?cid=VAIL\" target=\"_blank\">report a problem online<\/a>.<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Vail Health makes every effort to provide a foundation for understanding and respecting the rights of patients and their families. We provide care that is sensitive to cultural, racial, religious or other differences. We do not discriminate based on race, color, creed, religion, age, sex, sexual orientation, national origin, disability or source of payment. We respond to reasonable requests for treatment and to each person&#8217;s health care needs. Our response depends on the urgency of each situation and our ability to provide the kind of treatment the patient may require.<br><br>We ask that patients participate in decisions about their health care by talking with caregivers and taking an active role in planning their care. This helps ensure the care our patients receive preserves their dignity and reflects their desires and values. A designated surrogate or proxy decision-maker may exercise these rights on the patient&#8217;s behalf if the patient lacks decision-making capacity, is legally incompetent or is a minor. Interpreter assistance is available at no cost to patients and\/or their family when patients receive services provided by the hospital.<\/p>\n<\/div>\n\n\n\n<section \tclass=\"accordion\"\n\tstyle=\"--padding: 6rem\">\n\t<div class=\"accordion__container container aligncenter\">\n\t\t<div class=\"accordion__row justify-content-center\">\n\t\t\t<div class=\"accordion__col col color-scheme-1\">\n\t\t\t\t<!-- Heading & intro content-->\n\t\t\t\t\n\t\t\t\t<!-- Items -->\n\t\t\t\t<div class=\"accordion__items\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion__item text-align-left\">\n\t\t\t\t\t\t\t<h3 class=\"accordion__item-title\">\n\t\t\t\t\t\t\t\t<button class=\"accordion__item-trigger flex-row align-items-center justify-content-space-between text-align-left\" aria-expanded=\"false\" aria-controls=\"block_373c295e49b8db465a8e04b2c4cb7afb_accordion-panel-1\" id=\"block_373c295e49b8db465a8e04b2c4cb7afb_accordion-title-1\">\n\t\t\t\t\t\t\t\t\t<span>Hospital Discounted Care<\/span>\n\t\t\t\t\t\t\t\t\t<svg width=\"24\" height=\"25\" viewbox=\"0 0 24 25\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t<path class=\"chevron\" d=\"M9 18.5L15 12.5L9 6.5\" stroke=\"white\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" \/>\n<\/svg>\n\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\t<div class=\"accordion__item-panel\" id=\"block_373c295e49b8db465a8e04b2c4cb7afb_accordion-panel-1\" role=\"region\" aria-labelledby=\"block_373c295e49b8db465a8e04b2c4cb7afb_accordion-title-1\">\n\t\t\t\t\t\t\t\t<div class=\"accordion__item-panel-content\">\n\t\t\t\t\t\t\t\t\t<p>Vail Health supports the Colorado Hospital Discount Care Bill and provides financial assistance to patients who qualify. To apply for financial assistance, please call one of our financial counselors at (970) 477-3116 or visit\u00a0<a href=\"https:\/\/www.vailhealth.org\/FinancialAssistance\" target=\"_blank\" rel=\"noopener\">VailHealth.org\/FinancialAssistance<\/a>\u00a0to learn more.<\/p>\n<ul>\n<li>\u00a0\u00a0\u00a0\u00a0<a href=\"https:\/\/www.vailhealth.org\/pdf\/VailHealth\/Patient\/VH_Hospital_Discounted_Care_22297.pdf\" target=\"_blank\" rel=\"noopener\">Hospital Discounted Care (English \/ Espa\u00f1ol)<\/a><\/li>\n<li>\u00a0\u00a0\u00a0\u00a0<a href=\"https:\/\/www.vailhealth.org\/pdf\/VailHealth\/Patient\/Uniform_Application.pdf\" target=\"_blank\" rel=\"noopener\">Uniform Application<\/a><\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion__item text-align-left\">\n\t\t\t\t\t\t\t<h3 class=\"accordion__item-title\">\n\t\t\t\t\t\t\t\t<button class=\"accordion__item-trigger flex-row align-items-center justify-content-space-between text-align-left\" aria-expanded=\"false\" aria-controls=\"block_373c295e49b8db465a8e04b2c4cb7afb_accordion-panel-2\" id=\"block_373c295e49b8db465a8e04b2c4cb7afb_accordion-title-2\">\n\t\t\t\t\t\t\t\t\t<span>Vail Health&#039;s Rights<\/span>\n\t\t\t\t\t\t\t\t\t<svg width=\"24\" height=\"25\" viewbox=\"0 0 24 25\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t<path class=\"chevron\" d=\"M9 18.5L15 12.5L9 6.5\" stroke=\"white\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" \/>\n<\/svg>\n\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\t<div class=\"accordion__item-panel\" id=\"block_373c295e49b8db465a8e04b2c4cb7afb_accordion-panel-2\" role=\"region\" aria-labelledby=\"block_373c295e49b8db465a8e04b2c4cb7afb_accordion-title-2\">\n\t\t\t\t\t\t\t\t<div class=\"accordion__item-panel-content\">\n\t\t\t\t\t\t\t\t\t<p>To read Vail Health&#8217;s Rights &amp; Responsibilities policy, please click on one of the links below.<\/p>\n<ul>\n<li><a href=\"https:\/\/www.vailhealth.org\/pdf\/VailHealth\/Patient\/17436_PatientRights_English.pdf\" target=\"_blank\" rel=\"noopener\">Rights &amp; Responsibilities &#8211; English<\/a>\u00a0(pdf)<\/li>\n<li><a href=\"https:\/\/www.vailhealth.org\/pdf\/VailHealth\/Patient\/17436_PatientRights_Spanish.pdf\" target=\"_blank\" rel=\"noopener\">Derechos y responsabilidades del paciente<\/a>\u00a0(pdf)<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion__item text-align-left\">\n\t\t\t\t\t\t\t<h3 class=\"accordion__item-title\">\n\t\t\t\t\t\t\t\t<button class=\"accordion__item-trigger flex-row align-items-center justify-content-space-between text-align-left\" aria-expanded=\"false\" aria-controls=\"block_373c295e49b8db465a8e04b2c4cb7afb_accordion-panel-3\" id=\"block_373c295e49b8db465a8e04b2c4cb7afb_accordion-title-3\">\n\t\t\t\t\t\t\t\t\t<span>Privacy Practices<\/span>\n\t\t\t\t\t\t\t\t\t<svg width=\"24\" height=\"25\" viewbox=\"0 0 24 25\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t<path class=\"chevron\" d=\"M9 18.5L15 12.5L9 6.5\" stroke=\"white\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" \/>\n<\/svg>\n\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\t<div class=\"accordion__item-panel\" id=\"block_373c295e49b8db465a8e04b2c4cb7afb_accordion-panel-3\" role=\"region\" aria-labelledby=\"block_373c295e49b8db465a8e04b2c4cb7afb_accordion-title-3\">\n\t\t\t\t\t\t\t\t<div class=\"accordion__item-panel-content\">\n\t\t\t\t\t\t\t\t\t<p>Vail Health is required by law to maintain the privacy of our patients&#8217; health information and provide patients a description of our privacy practices. We abide by the terms of the following policy.<\/p>\n<ul>\n<li><a href=\"https:\/\/www.vailhealthbh.org\/es\/Portals\/0\/privacy\/Vail_Health_Notice_of_Privacy_Practices_effective_1-31-25.pdf\/?ver=hwF9fC8jyRDbn9BzWVy84A%3d%3d\" target=\"_blank\" rel=\"noopener\">Aviso de pr\u00e1cticas de privacidad<\/a>\u00a0(pdf)<\/li>\n<li><a href=\"https:\/\/www.vailhealthbh.org\/es\/Portals\/0\/privacy\/Vail_Health_Notice_of_Privacy_Practices_effective_1-31_25_ES.pdf\/?ver=8APxrgFAbbiVMlX44GMwaQ%3d%3d\" target=\"_blank\" rel=\"noopener\">Aviso sobre las pr\u00e1cticas privadas<\/a>\u00a0(pdf)<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion__item text-align-left\">\n\t\t\t\t\t\t\t<h3 class=\"accordion__item-title\">\n\t\t\t\t\t\t\t\t<button class=\"accordion__item-trigger flex-row align-items-center justify-content-space-between text-align-left\" aria-expanded=\"false\" aria-controls=\"block_373c295e49b8db465a8e04b2c4cb7afb_accordion-panel-4\" id=\"block_373c295e49b8db465a8e04b2c4cb7afb_accordion-title-4\">\n\t\t\t\t\t\t\t\t\t<span>Patient Rights Regarding Self-Administered Drugs Given in Outpatient Settings<\/span>\n\t\t\t\t\t\t\t\t\t<svg width=\"24\" height=\"25\" viewbox=\"0 0 24 25\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t<path class=\"chevron\" d=\"M9 18.5L15 12.5L9 6.5\" stroke=\"white\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" \/>\n<\/svg>\n\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\t<div class=\"accordion__item-panel\" id=\"block_373c295e49b8db465a8e04b2c4cb7afb_accordion-panel-4\" role=\"region\" aria-labelledby=\"block_373c295e49b8db465a8e04b2c4cb7afb_accordion-title-4\">\n\t\t\t\t\t\t\t\t<div class=\"accordion__item-panel-content\">\n\t\t\t\t\t\t\t\t\t<p>Sometimes people with Medicare need \u201cself-administered drugs\u201d while in hospital outpatient settings. \u201cSelf-administered drugs\u201d are drugs you would normally take on your own. Medicare Part B (Medical Insurance) generally doesn\u2019t pay for self-administered drugs unless they are required for the hospital outpatient services you\u2019re getting. If you get self-administered drugs that aren\u2019t covered by Medicare Part B while in a hospital outpatient setting, the hospital may bill you for the drug. However, if you are enrolled in a Medicare drug plan (Part D), these drugs may be covered.<\/p>\n<p>For more information, read\u00a0<a href=\"https:\/\/www.vailhealth.org\/patients-and-visitors\/medicare-medicaid-the-health-insurance-marketplace\" target=\"_blank\" rel=\"noopener\">How Medicare Covers Self-Administered Drugs Given in Hospital Outpatient Settings<\/a>.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div> <!-- .accordion__items -->\n\t\t\t<\/div> <!-- .accordion__col.col -->\n\t\t<\/div> <!-- .accordion__row.row -->\n\t<\/div> <!-- .accordion__container.container -->\n<\/section> <!-- .accordion -->","protected":false},"excerpt":{"rendered":"<p>Patient Rights &amp; Privacy Practices To report a problem contact our Compliance &amp; Privacy Hotline at (888) 495-4151 or report a problem online. Vail Health makes every effort to provide a foundation for understanding and respecting the rights of patients and their families. We provide care that is sensitive to cultural, racial, religious or other&#8230;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-507","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Patient Rights - Vail Health Behavioral Health<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"es_MX\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Patient Rights - Vail Health Behavioral Health\" \/>\n<meta property=\"og:description\" content=\"Patient Rights &amp; Privacy Practices To report a problem contact our Compliance &amp; Privacy Hotline at (888) 495-4151 or report a problem online. 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